Help Center
Sign-up FAQ
Sign-up FAQ
General Questions
Verification
Connecting Your Bank
My Account
Manage My Subscription
Troubleshooting Your Bank Connection
Close Account
Reporting
Understand Credit Building
Rent Reporting
Utility Reporting
Credit Insight & Protection
Privacy and Security
Self Financial rent and bills reporting
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Help Center
Sign-up FAQ
Sign-up FAQ
General Questions
Verification
Connecting Your Bank
My Account
Manage My Subscription
Troubleshooting Your Bank Connection
Close Account
Reporting
Understand Credit Building
Rent Reporting
Utility Reporting
Credit Insight & Protection
Privacy and Security
Self Financial rent and bills reporting
Sign-up FAQ
Frequently asked questions about getting started.
General Questions
What’s included in my LevelCredit subscription?
What name should I put as my landlord for rent reporting?
Can I share a subscription with someone who lives with me?
What happens if I pay different amounts each month for my rent and utility bills?
What if I have a grace period to pay my rent? Can you still find my payment?
Can extended hotel or motel stays be reported as rent?
What if I put in the wrong rent amount?
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Verification
Why do you need my landlord's phone number for rent reporting?
Why do I have to upload my driver's license or utility bill for rent and bills reporting?
I was not able to verify my identity for rent or bills reporting. Now what?
Connecting Your Bank
How do you find my rent or bill payments?
What happens if my bank cannot be found?
