Connecting Your Bank
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      3. Connecting Your Bank

      What happens if my bank cannot be found?

      There are a few reasons why you may not see your financial institution when prompted to add via Plaid

      • Plaid hasn't integrated with your financial institution yet
      • Plaid can’t reliably connect to your financial institution at this time
      • Plaid is integrated with your financial institution but does not offer transactional data

      To use LevelCredit, you must be able to connect your financial institution via Plaid. If your financial institution is not listed, you will not be able to report your rent or utilities via LevelCredit.  Unfortunately, we are not able to bypass this step.