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Help Center
My Account
  • Sign-up FAQ
    • General Questions
    • Verification
    • Connecting Your Bank
  • My Account
    • Manage My Subscription
    • Troubleshooting Your Bank Connection
    • Close Account
  • Reporting
    • Understand Credit Building
    • Rent Reporting
    • Utility Reporting
  • Credit Insight & Protection
  • Privacy and Security
  • Self Financial rent and bills reporting
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      1. Help Center
      2. My Account
      • Sign-up FAQ
        • General Questions
        • Verification
        • Connecting Your Bank
      • My Account
        • Manage My Subscription
        • Troubleshooting Your Bank Connection
        • Close Account
      • Reporting
        • Understand Credit Building
        • Rent Reporting
        • Utility Reporting
      • Credit Insight & Protection
      • Privacy and Security
      • Self Financial rent and bills reporting

      My Account

      How to manage your subscription, close your account and frequently asked questions in troubleshooting your bank connection.

      Manage My Subscription

      • How do I update the card that pays my LevelCredit subscription?
      • Why did my subscription automatically cancel?

      Troubleshooting Your Bank Connection

      • Why can't I connect my bank account for rent or bills reporting?
      • My bank has Multi-Factor Authentication, can I still connect to my bank?

      Close Account

      • What happens to my LevelCredit account when I move out?
      • How do I cancel my LevelCredit subscription?
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