In order to provide accurate information to the credit bureaus, we make sure the identities of our users are verified.  

If we are unable to instantly verify your identity or if we cannot generate any personal identification questions for you answer, we will require some documentation from you which will allow our team to help you move forward in the signup process.

If you are asked to upload a driver's license or identification card, you will need to upload one of the following (with a photo):

  • State-issued Driver's License
  • Government-issued Identification Card
  • Passport

If you are asked to upload a utility or bank statement, you will need to upload a copy of one of the following that shows your current address:

  • Utility bill (electric, water, trash, internet, etc.)
  • Telephone/Cell phone bill
  • Recent bank or credit card statement

If you send in a bank/credit card statement, please black out your account number.

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