Self Financial rent and bills reporting

These FAQs are for Self customers who access their rent or bills reporting via their Self account.

• What’s the free rent reporting product and how does it work?
• I already subscribe to Rent+Bills, so how do I sign up for free rent reporting?
• How do I add bills reporting to my free rent reporting subscription?
• What’s the difference between free rent reporting and premium rent and bills reporting at Self?
• How do I close a bill obligation?
• What is LevelCredit?
• Why are there new tradelines on my Experian, Equifax, or TransUnion credit reports?
• Where can I get help for my Self Credit Builder Account or credit card?
• What type of account transactions can be used to report bill payments?
• Why do you need my bank account credentials for rent and bills reporting?
• How do I update or change my rent or bill info when I move?
• Can Self report past rent or bill payments to my credit?
• How do I cancel my Rent+Bills subscription?
• How do I update the payment method used to pay my subscription fee for Rent+Bills?
• What is Lookback?
• How could Rent+Bills help my credit score?
• What do I need to get started with Rent+Bills?
• Do I need an active Self account to use Rent+Bills?
• How much does Rent+Bills cost?
• Does Rent+Bills report cash payments to the credit bureaus?
• What is Rent+Bills and how does it work?
• What's included in my subscription for Rent+Bills?
• Why is the payment method I used to pay my rent or bills previously no longer accepted for rent or bills reporting?
• Why can’t I report my own rent to the credit bureaus?
• What if I added the wrong rent payment amount for rent reporting?
• Does Rent+Bills report to all 3 credit bureaus?
• Can I pick which payments Rent+Bills reports to the credit bureaus?
• How does Rent+Bills verify what payments are eligible for reporting?
• What happens if Rent+Bills doesn’t find a payment by the due date?
• How long does it take to add rent payments to my credit reports through Rent+Bills?
• What does Rent+Bills look like on my credit reports?
• How often does Rent+Bills report to the credit bureaus?
• When will Rent+Bills show up on my credit report?
• What does Rent+Bills report to the credit bureaus?
• Does Rent+Bills require a credit check to get started?
• Can my spouse, roommate, or family member build credit with Rent+Bills too?
• Can I use money from my existing Self account to pay for Rent+Bills?
• What happens to my credit if I stop using Rent+Bills?
• Why do you need to manually verify my rent payment or bill payment and how does it work?
• Can I have CashApp payments reported to the credit bureaus for rent or bills?
• Can I report bills like insurance payments, car payments, etc?
• What type of bill payments can I have reported?
• Can I pay my other bills through Self?
• How do I change my utility or other service provider for bills reporting?
• How long does it take to manually verify my rent or bill payment?
• Why was my payment verification denied for rent or bills reporting?
• Why won’t my PNC bank account connect to Plaid?