As of April 22, 2025, identity theft monitoring and insurance is no longer included in Rent+Bills subscriptions. If you previously activated your ID theft insurance, your coverage remains valid until August 20, 2025, meaning any ID theft events occurring before that date would still be eligible for future claims. See your policy for details.
If you had an active, premium Rent+Bills subscription with identity theft insurance at the time the identity theft took place, you should be able to file a claim with the insurer as a member of TransUnion (the main policyholder).
For questions about coverage or help filing a claim, contact 1-866-434-3572 and use the policy numbers 7077495 and 16452600.
See your statement of benefits for full policy details here.