Reporting rent transactions

Hani avatar Sam avatar
16 articles in this collection
Written by Hani and Sam

What types of proof of payment do you accept?

If we have not found your recent rent payment, you can send us proof of your payment showing a valid, verifiable transaction.
Sam avatar
Written by Sam
Updated yesterday

Why couldn't you find my past rent payments?

There are a few reasons why we may not be able to find and report your past rent payments.
Hani avatar
Written by Hani
Updated over a week ago

Why did my credit score decrease?

Your credit score may go down during your first month of reporting.
Sam avatar
Written by Sam
Updated over a week ago

Can I report previous rental payments?

We offer past payment reporting up to 24 months of on-time rental payments. This will help you get the most out of the credit you deserve.
Sam avatar
Written by Sam
Updated over a week ago

What transaction types does LevelCredit look for?

Depending on the way you pay, we may not be able to find your rent transaction.
Sam avatar
Written by Sam
Updated over a week ago

I just paid my rent, why hasn't LevelCredit found it yet?

It may take a few days for the payment to fully process.
Sam avatar
Written by Sam
Updated over a week ago

What if I have a grace period to pay my rent?

No worries - we take this into account as this effects many tenants!
Sam avatar
Written by Sam
Updated over a week ago

Do I have to log in every month and find my payment?

Nope - LevelCredit automatically reports every month.
Hani avatar
Written by Hani
Updated over a week ago

When will this show up on my credit report?

Your rent payment gets reported quickly, but the bureaus can take a few weeks to add the information.
Sam avatar
Written by Sam
Updated over a week ago

How do you search for my payment?

We use advanced matching technology to search for your rent amount around your due date.
Sam avatar
Written by Sam
Updated over a week ago

What if I pay a different way each month?

It's best to start paying your rent the same way out of the same bank account.
Sam avatar
Written by Sam
Updated over a week ago

Why can’t I report my own rent directly to the credit bureaus?

Here's why the credit bureaus require you to work with a service like Credit Builder by LevelCredit to report rent.
Hani avatar
Written by Hani
Updated over a week ago

What if my payment isn't found?

Don't worry - we'll let you know and have an alternative way for you to still receive credit for your on-time payment.
Sam avatar
Written by Sam
Updated over a week ago

Will it hurt my credit if LevelCredit doesn't find a payment by the due date?

Nope! LevelCredit will never report negative information.
Hani avatar
Written by Hani
Updated over a week ago

What if I pay a different amount each month?

If the amount you pay each month varies, you can still build credit.
Hani avatar
Written by Hani
Updated over a week ago

What if a transaction is found after the due date?

No worries, LevelCredit will still search for your rent payment.
Hani avatar
Written by Hani
Updated over a week ago