Signing up for Credit Builder by LevelCredit

Why was I upgraded to LevelCredit?

If you were previously using RentTrack to report your rent payments, you've been upgraded to LevelCredit.

Written by Sam
Updated over a week ago

I was unable to verify my identity. Now what?

No worries - we can still help to get you reporting. We just need a couple documents to help verify you.

Written by Sam
Updated over a week ago

What if I live in a hotel?

Can extended hotel or motel stays be reported as rent?

Written by Erin
Updated over a week ago

How do you find and report my utilities?

Just another way we’re looking to get you the credit you deserve!

Written by Sam
Updated over a week ago

I'm trying to connect my bank account, but I got an error code

This error code gives us very useful information to help you get your bank account connected.

Written by Sam
Updated over a week ago

Why am I being asked to upload my driver's license or a copy of a utility bill?

If we aren't able to instantly verify your identity, we'll need some more information.

Written by Hani
Updated over a week ago

My bank has Mulit-Factor Authentification, can I still connect to my bank?

Advanced security settings at your bank may effect how you connect to other services.

Written by Sam
Updated over a week ago

What happens if my bank cannot be found?

We support thousands of banks through Plaid and we are constantly working to add more.

Written by Sam
Updated over a week ago

Why do I need to connect to my bank?

This is how we are able to verify that you paid your rent on time.

Written by Sam
Updated over a week ago

Why do you need my landlord's phone number? Do you call them?

Written by Sam
Updated over a week ago

Which name should I put for "landlord"?

Should it be the individual property manager or the owner of the rental unit?

Written by Sam
Updated over a week ago

What’s included in my Credit Builder subscription?

In addition to reporting, your subscription includes several other cool benefits.

Written by Hani
Updated over a week ago

Can my spouse/roommate/family member build credit too?

How multiple renters can build their credit with Credit Builder by LevelCredit.

Written by Hani
Updated over a week ago

What if I put in the wrong rent amount?

Written by Sam
Updated over a week ago