If a payment has already been reported or is in the process of being reported, it will not be available to be reported again.

Additionally, before we report payments to the bureaus, they must first be verified for accuracy. If a transaction is unselectable and has not been reported before, it may be unverifiable at this time depending on the type of obligation you're paying.

Utility Payments

We cannot currently verify these transaction types as utility payments:

  • ATM Withdrawals
  • Any payment method that does not show the recipient of the funds
  • Any payment that does not appear as a bank transaction (for example, funds paid with a standing Venmo balance rather than funds directly from your account paid using Venmo)
  • Check payments
  • Cashier's check payments
  • Money order payments

Rent Payments

We cannot currently verify these transaction types as rent payments:

  • ATM Withdrawals
  • Any payment method that does not show the recipient of the funds
  • Any payment that does not appear as a bank transaction (for example, funds paid with a standing Venmo balance rather than funds directly from your account paid using Venmo)

While we can report money order and cashier's check payments for your rental obligation, we will first ask for verification proof in the form of a photo of the payment method showing your landlord as the recipient.

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